Delivery, returns & privacy

Who we are

Well and Truly Stuck is run by [your name or business name], [postal address]. Email: [contact email].

Delivery

We post to UK addresses only, usually within [2] working days, by [Royal Mail / courier].

Returns

You can cancel your order for any reason within 14 days of receiving it. Email us to let us know, then send the item back within 14 days. We refund the item price and the original postage within 14 days of getting it back. Return postage is [paid by you / paid by us].

Payments

Card payments are processed by Stripe. We never see or store your card details.

Privacy

We use your name, address, email and phone number only to send and support your order. They're held by Stripe and by us for our records, and are never sold or shared for marketing. This site doesn't use tracking cookies; your basket is kept in your own browser. To see or delete what we hold about you, email [contact email].